Credit Control

Credit Control is a business strategy that promotes the selling of goods and services by extending credit to customers. Most businesses try to extend credit to consumers with a good credit history so as to ensure payment of the goods or services.

When Does An Unpaid Invoice Need to Be Chased Via Phone Call?

1.No favourable response after 3 email chasers.

2.No response at all.

3.To impose a sense of realism for example a threat of legal action.

It will involve communicating directly with other businesses or individuals.

This is where we can help as we offer good communication with a calm but assertive manner.

The tasks we carry out and the skills we provide to you include the following:

Making contact with people whose payment is overdue and explaining their terms of credit.
Renegotiating repayment plans with people.
Using databases to check credit records and set up new entries.
Processing payments.
Visiting debtors to collect payments and tracing missing debtors.
Starting legal proceedings if debts are not paid and arranging for the repossession of goods to recover unpaid debts.

Good communication skills
Good interpersonal skills
Familiarity with computer systems and complex databases
Good numeracy skills
Confidence and the ability to place pressure tactfully on individuals and companies who owe money
Organisational skills